Privacy Policy

11 Crew Privacy Policy.
Last updated: 2/17/2025

This Privacy Policy describes how 11 Crew (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.11crew.net (the "Site") or otherwise communicate with us (collectively, the "Services"). By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

2. Information We Collect

The types of personal information we collect depend on how you interact with us and may include:

  • Personal Identifiers: Name, email, phone number, billing and shipping address.

  • Order Information: Details of purchases made, payment confirmations, and order tracking.

  • Account Information: Username, passwords, security questions (if applicable).

  • Shopping Behavior: Items viewed, added to cart, or added to a wishlist.

  • Customer Support Information: Communications with our support team.

  • Usage Data: Device information, browser type, IP address, network connection, and interaction with the Site (via cookies and tracking technologies).

We may also collect information from third parties such as payment processors and advertising partners.

3. How We Use Your Information

We use your personal information to:

  • Process orders and provide the Services.

  • Communicate with you about orders, updates, and promotions.

  • Detect and prevent fraud or security risks.

  • Improve our Site and personalize user experiences.

  • Comply with legal obligations and enforce our terms.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience and track engagement. These tools help us analyze traffic, improve marketing efforts, and provide relevant advertisements.

  • Essential Cookies: Required for site functionality.

  • Analytics Cookies: Help us understand how visitors interact with the Site.

  • Marketing Cookies: Used to show relevant ads on other platforms.

To manage cookie preferences, adjust your browser settings or use opt-out tools provided on our Site.

5. Do Not Sell or Share My Personal Information

We may share certain personal information with advertising partners to display relevant ads, which could be considered "selling" or "sharing" under some state laws.

If you wish to opt out, visit our Do Not Sell or Share My Personal Information page or enable the Global Privacy Control (GPC) opt-out signal in your browser.

6. How We Disclose Your Information

We may share your personal information with:

  • Service Providers: Payment processors, order fulfillment, and shipping carriers.

  • Marketing & Advertising Partners: Social media and ad networks.

  • Legal Compliance: If required by law, court order, or government request.

We do not sell personal information, but some third-party tools used for advertising may collect data.

7. Data Retention

We retain personal data as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Privacy Rights

For California Residents (CCPA Rights)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request access to the personal data we collect about you.

  • Request deletion of your personal information.

  • Opt out of data sharing for targeted advertising.

  • Not be discriminated against for exercising these rights.

To make a request, please contact us at customerservice@11crew.net or use the Do Not Sell My Info form.

For Other U.S. Residents

Some states offer similar rights to those under the CCPA. If applicable, you may request access, modification, or deletion of your data by contacting us.

9. Security & Protection

We use appropriate security measures to protect your personal information; however, no system is 100% secure. If you suspect a security issue, please contact us immediately.

10. Contact Information

For any privacy-related inquiries, you can contact us at:

By using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.